The Shamrock Technology Group adds both immediate and long term value to its customers by taking on the critical role of trusted information technology (IT) partner. To be successful, businesses must be agile and be willing to change. Technology is dynamic and rapidly changes. IT is not a core competency of most small- and medium-sized businesses; therefore, these same businesses do not have the resources to recruit, train, and retain technical staff. Shamrock provides a scalable operating model to address each of its customers' ongoing IT needs.
The Shamrock Model
We are a local and accessible business partner. Our operating model enables us to manage, monitor, and respond to our customers in a timely manner -- either remotely or onsite, whatever a situation dictates. To service our customers, we combine IT leadership with a structured and proven operational model. We have the subject matter depth and breadth to deliver ongoing managed services, and well-defined project-oriented work.
What Sets Us Apart
We understand that high quality IT expertise is beyond the means of most small- and medium- sized businesses (SMBs). Shamrock offers a professional mix of leadership and IT service delivery. Shamrock helps to keep IT costs low and reduce IT complexity; enabling our customers to maximize their IT investment. Through the collective experience of our principals and technical staff, we have a combination of processes and technologies that offer a compelling managed services model.
Shamrock's IT Offerings
Managed Services
We provide complete managed IT service plans for our customers. In implementing our managed service plans, we support all aspects of a company’s IT infrastructure: servers, network, desktop, and administration. A managed service plan provides our clients with access to knowledgeable IT experts without the expense of retaining full-time employees. We combine proven best practices with understanding your IT infrastructure, and your business needs.
- IT Leadership
- Help Desk
- Desktop Management
- Server Management
- Network Management
- Mobility and Telecom
- Security
- Remote Support
- 24x7 Remote Monitoring
- Hosted Solutions
Consulting Services
Shamrock understands that IT does not prescribe to a 'cookie-cutter' formula for all aspects of a business' IT needs. Beyond managed services, a business has additional project needs. Shamrock engages the appropriate blend of subject matter expertise to each engagement. The collection of skills that Shamrock's consultants and associates present are normally too expensive for SMB companies to develop and retain in-house. We leverage deep consulting and in-house industry experience ranging from sole proprieterships and startups, to Fortune 500 companies. Our experience crosses multiple industry domains, enabling us to right size a solution within accurate time and budget estimates.
- Strategic Planning
- Applications
- Network Assessment
- IT Infrastructure Upgrade
- Security/Risk Assessment
- Document Management
- Business Continuity /Disaster Recovery
- Project Management
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