IT Services

it-servicesThe Shamrock Technology Group (“STG”) adds both immediate and long term value to its customers by taking on the critical role of trusted information technology (IT) partner. To be successful, businesses must be agile and be willing to make operational improvements. Technology is dynamic and rapidly changes. IT is not a core competency of most small- and medium-sized businesses; therefore, these same businesses do not have the resources to recruit, train, and retain technical staff. STG provides a scalable operating model to address each of its customers’ ongoing IT needs.

The Shamrock Model

STG a local and accessible business partner.  Our operating model enables us to manage, monitor, and respond to our customers in a timely manner — either remotely or onsite, whatever the situation dictates.  To service our customers, we combine IT leadership with a structured and proven operational model.  We have the subject matter depth and breadth to deliver ongoing managed services, and well-defined project-oriented work.

What Sets Shamrock Technology Group Apart

STG understands that high quality IT expertise is beyond the means of most small- and medium- sized businesses (SMBs).  STG offers a professional mix of leadership and IT service delivery.  STG helps to keep IT costs low and reduce IT complexity; enabling our customers to maximize their IT investment.  Through the collective experience of our principals and technical staff, we have a combination of processes and technologies that offer a compelling managed services model

Shamrock Technology Group’s core offering. STG provides complete managed IT service plans for its customers. In implementing managed service plans, STG supports all aspects of its clients’ IT infrastructure: servers, network, desktop, and administration. A managed service plan provides our clients with access to knowledgeable IT experts without the expense of retaining full-time employees. We combine proven best practices with understanding your IT infrastructure, and your business needs. Managed IT services features:

  • IT leadership
  • Help Desk ticketing system
  • Desktop support
  • Server management
  • Network management
  • Mobility and telecom support
  • IT Security
  • Remote Support
  • 24×7 Remote Monitoring
  • Hosted solutions
  • IT Procurement